region: mallorca · 2026 whatsapp: 676 683 713
// ~/services/it-support
support · 01

Computer
trouble?

From urgent failures to complete digital transformations. We repair, improve and digitise your business or your home, without the hassle.

$ contact → ./see-pricing
what we do

What does our IT support cover?

A complete service that spans everything from preventive maintenance to resolving complex incidents. Our team is equipped to handle any IT problem and to keep your business or your home running.

Computer maintenance

Preventive and corrective maintenance, cleaning, driver updates and performance tuning.

Equipment repair

Diagnosis and repair of hardware and software faults, data recovery, component replacement.

Remote support

Remote technical assistance to resolve incidents quickly, with no travel required.

Network setup

Installation and configuration of local networks, WiFi, servers and business connectivity.

Technical advice

Technology consulting, hardware and software recommendations, project planning.

Security and backup

Antivirus, backups and a disaster recovery plan.

why

Why choose our support?

What you gain by bringing us in.

Personal attention and a fast response
Certified, experienced technicians
24/7 support for emergencies (€129/h)
Transparent, competitive pricing
Solutions tailored to each client
Local service in Mallorca
pricing

Priced per user,
no asterisks.

Priced per user · no minimum term · 21% VAT not included.

custom
// advanced
Custom

Automate and optimise with AI, dashboards and deep integration.

  • Everything in the Monitored plan
  • AI: email classification, invoice OCR, chatbots
  • Dashboards (Power BI, Looker Studio)
  • CRM, ERP and other integrations
  • Strategic consulting for digital transformation
Let's talk →

* Fair use of remote support: day-to-day incidents, up to 1 hour per month for every 5 users. Projects, migrations, new installations, training and third-party software support are quoted separately; anything beyond is billed at €60/h. Price per user per month, with no minimum number of users. Includes up to 2 devices per user; additional device €8/month. Shared or unattended machines (POS, signage, workshop): €12/month. Servers, backup, firewall and hosting are contracted as modules (see the comparison). Setup and initial audit: €249 for up to 5 users, +€35 per additional user.

by the hour

Ad-hoc hours,
a single rate.

On a plan or not, the hourly rate is the same. No surprises.

on demand

Support by the hour

Immediate IT support, with or without a plan. Maintenance, antivirus, licences, networks. One-hour minimum. If you are on a plan and need extra hours, it is the same rate.

€60 + VAT /h
urgent · 24/7

24/7 emergencies

Critical support outside business hours, at weekends or on public holidays. Committed 24×7 response with an availability retainer of €79/month.

€129 + VAT /h
travel

On-site call-outs

Z1 (≤20km): €35 · Z2 (20–40km): €59 · Z3 (40–60km): €89. Applies outside the Palma area.

from €35
other services

Keep exploring.

The five remaining lines we also cover.

$ next-step

Need support right now?

Tell us what is happening and we will fix it.

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